Debit Card Fraud
As a debit card or credit card holder, you may receive phone calls from our fraud prevention company requesting confirmation of recent transactions- especially if you are shopping out of town. If they left a number for you to call back please do so, or your card could be deactivated to prevent possible fraudulent use. You may also call the fraud department at: 1-800-262-2024
If you need to report your Credit or Debit card lost or stolen (or if you discovered fraud yourself) please call 800-417-8715 after hours. Also call the Credit Union at 509-735-8331 (during our open hours), so we can be sure and process any possible reimbursements for fraud, or to order you a new card.
Remember: Legitimate fraud prevention phone calls will not ask for your account number, card number, birthday, social security number or any other personal information- and we will never contact (by phone, e-mail or otherwise) you to ask for this information, because we already have it! If you are suspicious that fraudulent transactions are being made on your account contact the Credit Union immediately or you could be liable for them.
Hours of Operation
2626 W Kennewick Ave
Weekdays 9:00 am - 6:00 pm
Saturday Drive-Thru open from 9:00 am - noon